The DM every creator knows
“Please, any discount?” “Can I pay half now and the rest next month?” If you sell anything that costs more than a few thousand naira, you’ve had these messages. Most creators answer in one of two ways: cut the price, or lose the sale.
There’s a third answer, and it starts with hearing the message correctly. For a lot of buyers the problem isn’t the total. It’s the timing. ₦150,000 in one go is a rent-sized decision. ₦37,500 a month for four months is a decision they can make today.
Why discounting is the expensive option
A discount solves a timing problem by attacking the price. It works on launch day. The costs show up later:
- You lose margin on every sale, including the buyers who would happily have paid in full.
- You train your audience to wait. Once people have seen your price fall, the next launch starts with “when’s the promo?”
- You tell people the product was never worth the first price. That’s a hard message to take back.
Installments fix the same problem from the other side. The price stays where you set it. Only the payment schedule changes.
What the research says
Stripe ran an experiment across more than 150,000 checkout sessions, comparing checkouts that offered pay-later options with ones that didn’t. Businesses that offered them saw up to a 14% increase in revenue, and the strongest effect came on larger purchases.
That second number matters most. If installments only moved buyers from paying in full to paying in parts, they’d be a wash. Instead, most of those sales were people who wouldn’t have bought at all.
You already know this model
Layaway isn’t a foreign idea here. Ajo, esusu, susu: savings groups have helped people across West Africa buy things that cost more than one pay packet for generations. You commit to the whole amount, pay in parts, and collect when it’s complete.
“Change when people pay, not what they pay.”
Installment checkout is the same deal, applied to your course. Your buyer isn’t borrowing money or taking on debt. They’re saving towards your product, with you holding the other end.
When installments are the wrong call
Installments aren’t a default for everything you sell. Skip them when:
- The product is cheap. Splitting a ₦5,000 ebook adds steps and gains you nothing.
- The buyer needs it now. If the value is urgent, like a template for tomorrow’s pitch, waiting weeks for access kills the sale.
- The cohort starts before the plan ends. If your live course starts in two weeks and the plan runs four months, decide upfront whether part-payers can join, and say so on the sales page.
A simple rule: offer installments when the price is a decision, not an impulse.
How to set it up on Atisah
- Open your product and turn on installments. It’s included on every plan, including free.
- Choose weekly or monthly, and the most parts you’ll allow.
- Buyers pick a plan at checkout and pay the first part straight away.
- When the final part clears, their access unlocks and you’re paid the full price, minus your normal fee.
The bottom line
Your price tells people what your work is worth. Protect it. When a buyer says “too much,” check whether they mean “too much at once” before you reach for a discount.
Stripe, “Testing the impact of buy now, pay later” — stripe.com/blog/testing-the-impact-of-buy-now-pay-later